Privacy Policy

Effective Date: February 3, 2026

Ziibot is a service provided by Atriss For Services SARL. We are committed to protecting the privacy of our users in Lebanon and worldwide.

1. Information We Collect

When you use Ziibot, we collect information necessary to facilitate your e-commerce communications:

Account Information: Business name, email, and phone number.
WhatsApp Data: We process message content and metadata via the WhatsApp Cloud API to provide automation services.
Technical Data: IP addresses and browser types for security and performance monitoring.

2. Use of WhatsApp Cloud API

Ziibot acts as a technical service provider using Meta's infrastructure. We do not sell, rent, or trade your WhatsApp message data to third parties. All messages are protected by WhatsApp's end-to-end encryption during transit to Meta's servers.

3. Data Retention & Security

We retain your personal data only as long as your account is active with Atriss For Services SARL. We implement industry-standard encryption to protect stored data from unauthorized access.

4. User Rights

Users have the right to access, correct, or request the deletion of their personal data. To exercise these rights, please contact our support team.

5. Contact Information

For privacy-related inquiries, please contact:

Atriss For Services SARL
Address: Chiah - Baabda | AlSayed Bldg. 7 Floor, Lebanon
Email: info@ziibot.org